About Aegean Airlines
Aegean Airlines, being the official air carrier of Greece, serves both Greek routes and international destinations. The global network of Aegean Airlines spans European destinations and Middle Eastern routes. Aegean has three main hubs: Larnaca International Airport, Athens International Airport, and Macedonia International Airport. Also, the Aegean headquarters are based at Kifissia in Athens in Greece. Miles+Bonus is the frequent flyer loyalty program of Aegean Airlines.
The year 1987 marks the establishment of Aegean under the name Aegean Aviation. Moreover, after approval by the European Commission on 9th October 2013, Aegean Airlines acquired Olympic Air. Both airlines have since then been operating under separate brands. Also, Aegean has been a member of the Star Alliance from June 2010 onwards.
| Aegean Airlines Information | |
|---|---|
| Full Name | Aegean Airlines |
| Founded | 2 January 1987 |
| Commenced operations | May 1999 |
| IATA Code | A3 |
| ICAO Code | AEE |
| Alliance | AEGEAN |
| Destinations | 118 |
| Fleet size | 64 |
| Headquarters | Kifissia, Athens, Greece |
| Hub | Athens International Airport, Thessaloniki Airport |
| Website | aegeanair.com |
Aegean Airlines UK Contact Details
The contact helpline for the Aegean Airlines helpdesk is 0871 200 0040 and (+44) 208 7593800. The Aegean team is available to answer any of your questions about online check-in. If you’re traveling via Aegean Airlines flights, you can check-in online from 48 hours up to 30 minutes before departure. As part of the online check-in process of Aegean Airlines flights, you can select seats for yourself and your companions. For your boarding pass, you have the option of receiving it on your smartphone as your mobile boarding pass. Or, you can print your boarding pass at home or at the airport to show to the airport authorities. The airline team permits passengers to obtain their boarding pass from the check-in counters or kiosks at the airport, too. Also, if you’re carrying baggage, you should drop it at the baggage counters after checking in online. For travelers with no baggage, they should proceed to the boarding gate after they check in online.
In addition, the airline staff responds to any of your queries about seat selection. In the case of Comfort Flex Fare passengers, the airline offers the benefit of Standard and Up Front seat selection for no cost. If they do not select seats beforehand, the airline authorities will assign them a seat when they check-in. If they want to change their assigned seat to an Extra Legroom seat, the airline charges them a fee.
Where Flex Fare travelers are concerned, the airline does not charge them for Standard seat selection. Additionally, the airline representatives will assign them a seat at the time of check-in if they’ve not yet chosen their seats. For an UpFront seat selection or Extra Legroom seat, they have to pay the given charges.
As far as Light Fare travelers go, the airline charges them for standard and Up Front seat selection and Extra Legroom seats.
To know about the Inflight experience on Aegean Airlines flights too, you can get in touch with the airline executives. Among Wi-Fi connectivity options, you can choose between the Free 10 bundle, Text and Surf bundle, and Stream bundle. The Free 10 bundle allows travelers to access the internet for 10 minutes for no cost. As part of the Text and Surf and Stream bundles, you can enjoy high-speed internet connections. As a Business Class passenger, you can avail of the Stream bundle free of charge; only you have to connect with your booking reference onboard for this service.
| Aegean Airlines UK Contact | |
|---|---|
| Aegean Airlines UK Contact Helpline | 0871 200 0040 |
| Aegean Airlines London Phone | (+44) 208 7593800 |
Aegean Airlines London Office
Address: Terminal 2, The Queens Terminal TW6 1EW Heathrow Airport, England, United Kingdom
Important Links
Aegean Airlines Manage My Booking
Aegean Airlines Baggage Allowance
Aegean Airlines Flight Cancellation
As per your fare class and fare category, the policy of Aegean Airlines pertaining to flight cancellations varies. Also, different cancellation rules apply to different routes. Speak to the airline contact center if you want to cancel your ticket. If you have made reservations via a travel agent, you should contact them for flight cancellations.
If your flight gets cancelled due to certain circumstances, you are eligible for a Credit Voucher equivalent to the value of the ticket purchase. Moreover, the airline offers an extra 10% on the value of the Credit Voucher. You can redeem your Credit Voucher within 18 months. In case you do not use your Credit Voucher, you can request a refund on the remainder amount. You can also rebook via the airline Contact Center.
If you do not want to rebook or do not want a Credit Voucher, you can claim a refund.
Aegean Airlines Flight Refund
Your fare class and fare category determines the refund amount for your AEGEAN ticket in case of flight cancellations. Aegean Airlines levies a refund charge of 23€ for refundable tickets for domestic and international flights. The airline refunds taxes in full for all fares.
If your upcoming flight gets cancelled, you are eligible for a monetary refund for your ticket value. You can even apply for a Credit Voucher, which is redeemable for the subsequent 18 months. Aegean Airlines offers an additional 10% on the value of your Credit Voucher. In case you do not want a Credit Voucher, you can apply for a monetary refund for the total or remaining fare amount.
Aegean Airlines Seat Allocation
Passengers traveling with Aegean Airlines have the option of booking their flight seats in advance. You can choose a preferred seat among Standard seats, Extra Legroom seats, and Up Front seats.
In Economy Class, ComfortFlex Fare, Family Fare, Flex Fare, and Light Fare passengers can select standard seats at no charge from the time of booking or during check-in. In case they want to change their allotted seat, they can do so at a charge.
Business Class passengers can choose a preferred seat in advance at no cost. They can select their seat online at the time of booking or through the “My Booking” link after booking or via the AEGEAN Contact Center.
Aegean Airlines Check-In
Aegean Airlines allows customers to check in at the Self-Service kiosks at the airport or check in online.
The self-check-in service is open 24 hours to 30 minutes before flight departure. At the self-service kiosks, you can check a bag, choose a preferred seat, and print your boarding pass.
To check in online to your AEGEAN flight, you can do so via your smartphone, tablet, or computer. The airline’s online check-in service is available between 48 hours and 30 minutes before departure time. As part of the AEGEAN online check-in process, you can select a preferred seat and obtain your boarding pass. If you are travelling with extra baggage, you should add it before checking in online.
Aegean Airlines Rebooking
The AEGEAN policy for flight changes varies according to fare class and fare category. Specific fares levy charges for changes (route, date, or flight).
To change your AEGEAN booking, you can access the “My Booking” option. However, you have to talk to the airline helpdesk for the following transactions:
- Modifications on partially used tickets
- In case of return tickets or tickets with many segments, if you do not arrive for the first flight departure and want changes to the following flights
- For Reroutings (if you want to change your departure airport or destination airport)
- Individual changes in group reservations
- Canceling reservations
Manage My Booking
Aegean Airlines offers you the choice of managing your booking online. From booking extra services to changing flights to adding baggage to selecting your seat to viewing your booking details, there’s much you can do via the AEGEAN My Booking link, https://en.aegeanair.com/plan/my-booking/. Only enter your Booking Reference and Last Name in the relevant fields and tap on the “Continue” tab to view your flight itinerary and book services. You can know your Booking Reference by checking the Booking Confirmation Email sent to your email address. If you want your booking confirmation email to be sent again, request for the same via the airline website.
Baggage Allowance
Where cabin baggage for AEGEAN Economy Class fares are concerned, Family, Flex, and ComfortFlex Fare passengers can carry up to 2 items on board, including 1 carry-on bag weighing up to 8 kg and 1 personal item. Light Fare travelers can take 1 item on board, including 1 carry-on bag that weighs up to 8 kg or 1 personal item.
As far as checked baggage for Economy Class travelers goes, Comfort Flex fares are entitled to 1 checked baggage up to 23 kg while Light, Flex, and Family fares have no free checked baggage allowance.
AEGEAN Business Class passengers are entitled to 2 items of cabin baggage, which includes 1 item weighing up to 13 kg and 1 personal item. Also, their checked baggage allowance includes 2 bags weighing up to 32 kg each.
FAQs
Q. How do I get in touch with Aegean Airlines?
A. you can get in touch with the Aegean Airlines sales team, on the helpline at 0871 200 0040.
Q. Where is the London Office of Aegean Airlines?
A. Address: Terminal 2, The Queens Terminal TW6 1EW Heathrow Airport, England, United Kingdom
Disclaimer
Connectdesk.co.uk provides Aegean Airlines-related details but the Popup-listed Helpline is our help & sales team. Connectdesk.co.uk is not an airline or travel agent. We help customers to make new bookings or edit bookings. We levy a service fee after getting customer approval.