About Aer Lingus
Aer Lingus, as the official air carrier of Ireland, has its headquarters traced to Dublin Airport in Ireland. The date 15th April 1936 marks the establishment of Aer Lingus by the Irish Government. However, the airline started operations on 27th May 1936.
Also, this premier airline was privatized between the years 2006 and 2015. Presently, Aer Lingus is a wholly-owned subsidiary of the International Airlines Group (IAG). The IAG acquired Aer Lingus in the year 2015 when both Ryan Air and the Irish state were stakeholders in the airline. The frequent flyer loyalty program of Aer Lingus was launched in the year 2016.
| Aer Lingus Information | |
|---|---|
| Full Name | Aer Lingus |
| Founded | 15 April 1936 |
| Commenced operations | 27 May 1936 |
| IATA Code | EI |
| ICAO Code | EIN |
| Alliance | Oneworld |
| Destinations | 93 |
| Fleet size | 74 |
| Headquarters | Dublin Airport, Ireland |
| Website | www.aerlingus.com |
Aer Lingus UK Contact Details
The Aer Lingus support desk helpline is 0333 004 5000. Get in touch with the airline team to know your flight status, check-in deadlines, and other flight-linked information. Aer Lingus has 4 travel cabins: Saver, Plus, Advantage, and AerSpace.
Aer Lingus offers passengers the choice of purchasing an extra seat for greater comfort. If you wish to book an additional seat, you can do so by booking online or calling the Aer Lingus helpdesk.
Aer Lingus provides Disability Assistance for physically challenged persons. Speak to the Aer Lingus Contact Centre for more information on wheelchair availability. To request special assistance for your forthcoming flight, you are advised to inform the airline authorities at least 48 hours before flight departure by submitting the Special Assistance Request Form available on the link, click here.
| Aer Lingus UK Contact | |
|---|---|
| Aer Lingus Reservations Desk Phone | 00 353 1 761 7835 |
| Aer Lingus Customers Help Team | 0333 004 5000 |
| Aer Lingus Sales Consultant | 0333 006 6921 |
| Aer Lingus Manchester Airport Phone | 0333 004 5000 |
| Baggage Tracing Phone | +353 1 761 7838 |
| Aer Lingus Group Bookings | 0333 004 5222 |
| Dublin Airport Contact Centre | +353 1 761 7846 |
WhatsApp Helpline: +353 87 1508593
Email ID: askus@aerlingus.com
Head Office
Head Office Building, Dublin Airport
Dublin, Ireland
Important Link
Aer Lingus Official Website UK
Aer Lingus Flight Cancellation
In case Aer Lingus cancels your flight due to unforeseen circumstances, the airline team will contact you to inform you about your options. If your flight gets cancelled, you can change your booking online, request for a refund, or request a voucher for future travel.
If you wish to cancel your Aer Lingus booking, you are required to submit your refund request on the airline web portal. Depending on your fare and route, the refund options vary. For bookings made via aerlingus.com, travelers can change their travel plans via the “Manage Trip” link, click here. If the airline Reservations Team completed your booking, you are advised to contact the Aer Lingus Reservations Team for flight cancellations. If you approach a travel agent for Aer Lingus flight bookings, you should contact them for canceling your reservation.
Aer Lingus Flight Refund
There are many reasons why people cancel their flights. Depending on your fare and route, you can claim a refund when booked with Aer Lingus. The airline cancels your reservation after you submit the Refund Request Form available online, click here.
Voucher refund, cash or fee refund, and tax refund are among your refund options.
It is important to remember that Aer Lingus levies a refund administration fee in case of flight cancellations. Also, the refund is deposited to the original form of payment. After the airline processes your refund request, you will receive a refund to inform you about the same.
If a travel agent has made your Aer Lingus booking, you have to contact them to submit your refund request.
Aer Lingus Seat Allocation
When booked with Aer Lingus, you can pre-book your preferred seat in 3 ways. The airline allows you to pre-book a specific seat at the time of booking, through the “Manage Trip” link after your booking, and at the time of check-in.
The airline recommends booking your seat at the time of booking to have a wider choice. Travelers that do not pre-book their seats are allotted seats by the airline staff as per availability. The airline makes all efforts to ensure you are seated together with your friends and family members, especially if you are travelling with children. Depending on the seats available, they make the best seating arrangements for you and your travel companions.
Aer Lingus Check-In
When travelling with Aer Lingus, you can check in via 3 ways: Online Check-In, Check-In on the App, and Airport Check-In.
You can check in online to your Aer Lingus flight via the airline website from your computer or smartphone, and print or save your boarding pass. The airline online check-in opens 24 hours before flight departure for Transatlantic flights and 48 hours before departure time for European flights.
Passengers can also check in via the app. When doing so, they can add their digital boarding pass to their wallet. The app check-in service starts 48 hours before flight departure on European routes, with some exceptions. After checking in via the app, you can access your boarding pass via the “Boarding Passes” section.
Where airport check-in for European flights is concerned, passengers can check in between 2 hours and 45 minutes before departure time.
Aer Lingus Rebooking
Many times passengers are required to make changes to their reservations.
In case you have booked via aerlingus.com and want to change your itinerary, you should access the “Manage Trip” facility to change your flight dates or destination. For bookings made via the airline Reservations Desk, you have to contact the airline Contact Centre for any flight changes.
Travellers who book Aer Lingus flights via travel agents or other third parties are advised to contact the original sales agent directly to change their booking.
Passengers have up to two hours before scheduled departure to make any changes. Thereafter, the flight money, except Government taxes, is forfeited. The airline charges a change fee plus fare difference as per your fare type.
Aer Lingus Manage my Booking
Through the Aer Lingus “Manage Trip” link, https://www.aerlingus.com/html/trip-mgmt.html#?select=0, you can view your booking. Besides, you can make any changes or add travel extras. You can also access this link to update your passport information.
All you have to do is enter your “Booking Reference” and ‘Father’s Name” in the given fields on the “Manage Trip” link to manage your upcoming trip online.
There are various ways to find your booking reference number, which contains 6 characters and begins with the number 2. Your booking confirmation email contains your booking reference number. You can even check your Aer Lingus account to obtain your booking reference number. Moreover, you can contact the airline authorities via social media sites including Facebook and Twitter, and share your name, email ID, and flight details to know your booking reference number.
Aer Lingus Baggage Allowance
Cabin Baggage
As far as flights within Europe are concerned, you can carry up to 10 kg as carry-on baggage on Aer Lingus flights. Travellers having a “10 kg carry-on bag with priority boarding” have to take the bag on board with them; they cannot check in this bag. You can purchase a “Carry-on Bag with Priority Boarding” online if your booking does not include it. You also have the option of dropping off your 10 kg bag at the check-in counter and collecting it at your arrival airport for no charge. A small personal item, such as a laptop bag or handbag, is permissible on board for all passengers boarding Aer Lingus flights within Europe.
On Aer Lingus Transatlantic flights, the 10 kg carry-on bag policy is the same as on European flights. You can take the bag on board and keep it in the overhead bin. You can also store a small personal item under the seat in front of you.
Checked Baggage
When boarding an Aer Lingus flight, you can carry up to 20 kg checked baggage on European flights on all fares except on Saver fare free of cost.
Where Transatlantic flights are concerned, Economy Class passengers can carry up to 1 bag weighing 23 kg or 50 pounds at no extra cost, with the exception of Saver fare. Business Class and Business Flex Class passengers can take up to 3 checked bags with a combined total of 69 kg or 150 pounds.
FAQs
Q. How do I get in touch with Aer Lingus?
A. You can get in touch with the Aer Lingus sales team, on the helpline at 0333 004 5000.
Q. Does Aer Lingus have an online chat?
A. Yes, Chat with an Aer Lingus agent Mon-Sun 7 am–10 pm (Irish Time). Airlines bot Chat is available 24/7.
Q. Does Aer Lingus have WhatsApp?
A. Yes! Aer Lingus does have WhatsApp, +353 87 1508593
Disclaimer
Connectdesk.co.uk provides Aer Lingus-related details but the Popup-listed Helpline is our help & sales team. Connectdesk.co.uk is not an airline or travel agent. We help customers to make new bookings or edit bookings. We levy a service fee after getting customer approval.