About Aeromexico
Aeroméxico is the flag air carrier of Mexico and has its base and main hub in Mexico City. The secondary hubs of the airline are traceable to Monterrey and Guadalajara. This premier airline serves more than 90 destinations covering Asia, Europe, the Caribbean, Mexico, and North, Central, and South America. The headquarters of Aeroméxico is based at Torre MAPFRE in Mexico. This prestigious airline is hailed for being one of the four founding members of the Sky Team Airline Alliance; Delta Airlines, Air France, and Korean Air are the other founders.
The air carrier was established on 15th September 1934 under the name Aeronaves de México and Antonio Díaz Lombardo is its founder. The year 1959 marks the nationalization of the airline. Also, the airline was renamed to its shortened form Aeroméxico in September 1972. Aeroméxico runs the frequent flyer loyalty program Club Premier.
| Aeromexico Information | |
|---|---|
| Full Name | Aerovías de Mexico S.A. de C.V |
| Founded | 14 September 1934 |
| Commenced operations | 14 September 1934 |
| IATA Code | AM |
| ICAO Code | AMX |
| Alliance | SkyTeam |
| Destinations | 94 |
| Fleet size | 109 |
| Headquarters | Torre MAPFRE, Mexico City, Mexico |
| Hub | Mexico City |
| Website | aeromexico.com |
Aeroméxico UK Contact Details
The Aeromexico (AMX) United Kingdom Reservations Desk Helpline is 0800 9775 533. Get in touch with the AMX team to make your flight reservations to and from the UK. When travelling with Aeromexico, you can choose from a range of seating options. In the Main Cabin, you can take your pick from Basic Fare, Classic Fare, and AM Plus Fare. Among your fare choices in the Clase Premier are Premier Light fare, Premier fare, and Premier One fare. The Premier One Class offers greater comfort and flexibility with its large comfortable seats having reclining options. You can upgrade to Clase Premier online via bids.
The airline considers passengers above the age of 18 years to be adults; they have to bring along a valid ID proof and passport during their travel. If you are travelling with a child who is between the ages of 6 days and 2 years, you do not have to book a seat for them. The airline allows newborns to travel free of cost.
The airline staff can also help you with more information about unaccompanied minors. Unaccompanied minors receive personalized service before, during, and after their flight. You can book this service for children between the ages of 5 to 14 years. The airline staff entertains your requests for unaccompanied minor service up to 48 hours before your flight departure. The airline provides services for unaccompanied minors for a limited number of seats. If you are the minor passenger’s guardian or parent, you have to arrive at the airport 3 hours before the flight departs to complete the formalities; this rule applies to domestic and international flights. Moreover, you have to stay at the airport until an Aeroméxico official informs you about the flight departure. Consider waiting for 15 minutes after the flight takes off in case the flight returns. In addition, the person who escorts or picks up the minor traveller from the airport has to show valid ID proof to the airline personnel before the handover. The airline has a reserved space for unaccompanied minors where they can wait for their flight; they receive personalized care in the dedicated space.
The airline executives are also available to take any of your special meal requests. However, you have to book your special meal 48 hours before your flight departure by calling the airline helpline desk. The airline offers a range of special meals. These include Diabetic, Gluten-free, Vegetarian, Seafood, Lacto-Ovo-Vegetarian, Soft Food Diet, and Kids Menu. Kosher meals are served on international flights only.
Even if you want to book extra space on your long-haul flight, you can contact the airline customer service desk by sending an email to amxl@aeromexico.com; mention your name and email address in your email. As part of this service, you can avail a three-seat row in the Main Cabin; the airline provides a pillow, a comforter, and an exclusive amenities kit for your comfort.
| Aeromexico UK Contact | |
|---|---|
| Aeromexico UK Phone | 0800 9775 533 |
| Aeromexico Netherlands Helpline | 0 800 0224 008 |
Aeromexico Official Website UK
AeroMexico FAQs
Q. How do I contact Aeromexico customer service?
A. If customers need any assistance before or during the trip they can call 0800 9775 533 and get all the necessary assistance.
Q. How do I talk to a real person on Aeromexico in the UK?
A. you can get in touch with the Aeromexico sales team, on the helpline at 0800 9775 533.
Q. If I want to fly in a group then what is the Customers Help Team for details?
A. For reservations of 8 or 9 passengers the Call Center No. is 0800 9775 533
Q. What are the benefits of flying in a group with AeroMexico?
A. Given below are some major benefits of flying in a group.
The tickets will be available 365 days starting from the date of issue. In the event of rescheduling, the flight itinerary fare differences and charges will apply
The group can get their tickets issued up to 7 days before the scheduled flight
Seats will be assigned to everyone in the group with no additional fee
The group travelling in Main Cabin individually will accumulate 50% of available Premier points and groups travelling in Premier Cabin will accumulate 100% Premier Points
Previously established luggage allowances for destinations will apply
Q. What are the baggage guidelines for travelling in AeroMexico?
A. The carry-on bag along with personal items must not weigh more than 10 Kg for Basic Fare and 15 Kg for Classic, AM Plus, and Class Premier Fares on a flight within Mexico. For international flights, it is not more than 10 Kg for all fares.
In the case of checked baggage, it depends on the fare on both domestic and international flights one can carry a piece of luggage up to 25 Kg with a maximum surface area of 158 cm/62 inches.
Q. How do get a refund from AeroMexico?
A. If you want a refund then you can initiate it by filling out the request form on the official website. You can receive a response within 7 working days or you can dial 0800 9775 533 or 1(800)237-6639 to get in touch with experts to check the eligibility.
Q. Does AeroMexico charge a change fee?
A. With AeroMexico, you can get the flexibility of a change in destination/date/time of your booking in exchange for a fee. The change flight fee ranges between $200 – $350 depending on the ticket type and distance travelled. The fees are also waived if you buy a bundle purchase that offers flexible cancellation or change.
Disclaimer
Connectdesk.co.uk provides Aeromexico-related details but the Top-listed Helpline is our help & sales team. Connectdesk.co.uk is not an airline or travel agent. We help customers to make new bookings or edit bookings. We levy a service fee after getting customer approval.