All Nippon Airways UK Contact Information

About All Nippon Airways
All Nippon Airways (ANA) is a Japanese airline that has its headquarters based at Shiodome City Center within the Shiodome area of the Minato ward of Tokyo. The global network of ANA spans Japan, Canada, the United States, Korea, India, China, Southeast Asia, Western Europe, Australia, and Mexico. Also, the main international hub of this premier airline is situated at Narita International Airport. ANA started as an airline company, Japan Helicopter and Aeroplane Transports Company, which was founded on 27th December 1952. In December 1957, the company name was rebranded to All Nippon Airways. The frequent flyer program of ANA is called the ANA Mileage Club.

All Nippon Airways Contact Details

All Nippon Airways staff in the United Kingdom are available on the helpline at 0808-234-6842 (toll-free) and +81-3-4332-6834 (chargeable) to guide you through all the travel procedures.

You can talk to the ANA team to know about the online check-in process. The ANA online check-in facility opens 24 hours before flight departure for passengers with reserved seats. During the ANA online check-in process, passengers can confirm or change seats and obtain their boarding pass via the ANA official website. After checking in online, you can receive your boarding pass via email, mobile device, Apple Wallet, or in print form. An important point to note is that you can reserve your seat whenever after making your reservations.

The airline representatives also provide information about how to check-in at the airport. Travelers who do not check-in online have to check in to their ANA flights at the airport. ANA allows passengers to check-in up to 60 minutes before the flight scheduled time. More so, you should arrive at the boarding gate by 30 minutes before your flight departs. Even when you’re checking in at the airport, you must ensure to have all your documents for boarding such as visa, passport, flight tickets, among others. The ANA airport officials will issue a boarding pass after checking all your documents. Furthermore, you can change seats, request for upgrades, and complete all other pre-travel procedures when checking in at the airport.

You can even speak to the ANA executives for information about Assistance for Senior Travelers. For elderly passengers who are up to 65 years old, the airline provides assistance during their travel period. However, the airline requires you to book such services 72 hours before departure. As part of this service, the ANA personnel escort senior passengers from the check-in counter up to the boarding gate. More so, the airline provides wheelchair service on rent at the airport for senior passengers. The airline also allows elderly travelers to pre-board; they can request this service from the staff at the boarding gate. Even senior passengers are helped by the cabin crew in stowing their luggage inside the aircraft. They can also avail the onboard wheelchair service after requesting the cabin crew members. In addition, elderly travelers can ask for assistance during embarkation; only they must remain seated until an ANA staff member comes to their seat to escort them off the aircraft when they request for this service. The airline team also accompanies senior passengers up to the arrival lobby or passenger pickup section after landing. Senior passengers who have a connecting flight can even get assistance via the terminal to their next flight or a shuttle if their flight is departing from another terminal.

Ana London office address: 4th Floor, Hythe House, 200 Shepherds Bush Road, London, W6 7NY

ANA Official Website

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