About Aurigny
Aurigny Air Services Limited (short name is Aurigny), from its head office near Guernsey Airport in the Channel Islands, operates as the flag air carrier of Bailiwick of Guernsey. This premier airline has been wholly owned by the States of Guernsey since nationalization in the year 2003. The airline provides passenger and freight services to a host of locations. These include the United Kingdom, the Republic of Ireland, and the Channel Islands. More so, the airline offers seasonal services to Spain and France. The main base of Aurigny is traced next to Guernsey Airport while it also has other airline crew members who are based at Alderney Airport.
Sir Derrick Bailey founded the airline on 24th January 1964 as Glos Air Limited. Also, the air carrier has been operating from 1st March 1968 onwards. The airline was rebranded to its current name, Aurigny Air Services Limited, on 19th February 1968. Aurigny Frequent Flyer is the loyalty program of the airline for its loyal fliers.
Aurigny Information
Full Name: Aurigny Air Services Limited
Founded: 1968
IATA Code: GR
ICAO Code: AUR
Destinations: 13
Fleet size: 7
Headquarters: Guernsey Airport, Forest, Guernsey, Channel Islands
Hub: Guernsey
Website: www.aurigny.com
Aurigny UK Contact Details
The Aurigny United Kingdom Reservations Office Helpline is + 44 (0) 1481 267267. Talk to the Aurigny team to book your flights within the United Kingdom. Light Fare, Smart Fare, and Flexi Fare are among your choices in travel cabins onboard Aurigny flights. Upgrades from Light Fare to Smart Fare or Flexi Fare are not permissible. Both Light Fares and Smart Fares are non-refundable while Flexi Fares are refundable for cancellations made up to 2 hours before scheduled departure. When travelling with Aurigny, you cannot combine fare types for a single trip; you have to book 2 one-way flight tickets to avail of different fares.
You can contact the airline team to make group bookings. The airline experts process your group booking requests for 10 or more persons who are travelling together for events, holidays, or weddings. Upon receiving your request for a group booking, the airline provides a quote. The quoted price is valid for up to 7 days (depending on your travel date). Also, you have to pay a low deposit of £20 per person after confirming the required number of seats. You have until 8 weeks before flight departure to make the rest of the payment. Moreover, you have to confirm passenger names 2 weeks before the scheduled departure. www.aurigny.com Group Booking payments Phone: +44 1481 268874.
The Aurigny team is even available to answer all your queries when you’re travelling with a young family. Note that since 5th November 2018, the airline has allowed two items free of charge for a child below 5 years. Among a car seat, a collapsible travel cot, and a collapsible pushchair, you can bring any two items for no cost for every child under 5 years. In addition, if your child who is between the ages of 2 and 12 years is traveling with you, then purchasing a seat on the aircraft for them is mandatory.
The airline staff can also guide you through the check-in process. You can check in online starting 7 days before flight departure. However, if you’re travelling from the United Kingdom, you have up to 3 hours before scheduled departure to check in to your flight. The first step in the check-in process is to enter details such as Booking Reference and Surname. The subsequent step is to enter your flight details and continue by following the instructions online. Passengers with held baggage have to show their web boarding pass and submit hold baggage at the Aurigny airport counter before the expiry of the bag drop deadline. In case you’re travelling only with hand luggage, you can proceed to the security checkpoint.
The airline also allows you the convenience of pre-selecting your seats. However, the airline charges seat selection fees as per your fare. Your boarding pass and flight details (when you sign in to your account) contain your seat number. If travellers do not pre-select their seats, the airline authorities allocate seats to them.
To know more about the in-flight service of Aurigny, you can also contact the airline executives. Upon accessing the SkySnacks menu, you can choose and purchase among an array of yummy treats, and alcoholic and non-alcoholic (hot and cold drinks) beverages.
| Aurigny UK Contact | |
|---|---|
| Aurigny Reservation Reservations Desk Phone | 01481 267267 |
| Aurigny Contact Customers Help Team | +44 1481 268899 |
| Aurigny London Contact Centre | +44 1481 267267 |
| Aurigny Manchester Airport Help Center | 01481 267267 |
| Aurigny Group Booking | +44 1481 268874 |
E-mail for booking enquiries: res@aurigny.com
E-mail : customerservices@aurigny.com, frequentflyer@aurigny.com
Aurigny London Office
CAA Regulatory Policy Group
Room K401
CAA House
45-49 Kingsway
London
WC2B 6TE
| Aurigny UK Opening hours | |
|---|---|
| Monday | 08:00 – 18:00 |
| Tuesday | 08:00 – 18:00 |
| Wednesday | 08:00 – 18:00 |
| Thursday | 08:00 – 18:00 |
| Friday | 08:00 – 18:00 |
| Saturday | 08:00 – 15:00 |
| Sunday | 08:00 – 15:00 |
Disclaimer
Connectdesk.co.uk provides Aurigny-related details but the Top-listed Helpline is our help & sales team. Connectdesk.co.uk is not an airline or travel agent. We help customers to make new bookings or edit bookings. We levy a service fee after getting customer approval.