About Blue Islands
Blue Islands is an independently operated and privately owned regional British carrier, having its base in the Channel Islands. While Blue Islands has its head office based in Forest in Guernsey, its registered office is traced to Saint Anne in Alderney. This premier airline provides flight operations from the Channel Islands to various destinations across Europe and the United Kingdom. Jersey Airport and Guernsey Airport are the main bases of the Blue Islands. The origins of Blue Islands date back to the year 1999, although it was launched in the year 2006. Among the aircraft that are part of the fleet of Blue Islands is the ATR 72500. Blue Skies Club is the frequent flyer loyalty program of Blue Islands.
Blue Islands UK Contact Details
The Blue Islands United Kingdom Reservations Desk helpline is 01234 589 200. Book your flight tickets by calling the airline team in the UK. Among your fare options onboard Blue Islands flights are Blue Fly and Blue Plus. Choose Blue Plus for added ticket flexibility when your travel plans may change. As a Blue Plus ticketholder, you have the option of booking other flights for no cost when you arrive early at the airport or miss your flight. If you have purchased a Blue Fly fare, you can talk to the airline team for an upgrade to Blue Plus. Passengers have a wide selection of drinks and snacks onboard for their refreshments. Talk to the airline team for any flight-related queries or requests.
The Blue Islands team is also equipped to handle group bookings. The airline accepts Group Travel requests for a group with 10 or more persons. The airline even offers the convenience of name changes for group bookings up to 72 hours before scheduled departure.
Even if you want to book the “Special Assistance” services of Blue Islands, you can contact the airline representatives. Although the airline accepts your requests for special assistance at least 48 hours before scheduled departure, the airline recommends informing you about your need for special assistance at the time of booking.
Get in touch with the airline staff to know more about travelling with infants and children, too. Note, that Blue Islands allows infants up to 2 years to travel with an adult. The newborns can sit on the lap of adults for the flight duration. Where children between the ages of 2 years and 11 years are concerned, the airline permits them to have their seats and travel with an adult. Children below the age of 11 years cannot travel alone and they are also not accepted for unaccompanied travel.
Also, as far as pregnant women ago, Blue Islands allows them to travel up to 35 weeks for a single pregnancy and 38 weeks for a multiple pregnancy; in such cases, no doctor’s certificate is needed. Moreover, the airline does not permit expectant mothers to travel after 36 weeks (for a single pregnancy) and 38 weeks (for a multiple pregnancy).
Nonetheless, suppose a pregnant woman wants to travel between the Channel Islands and the United Kingdom for giving birth or obtaining medical treatment, at any time during her pregnancy. In that case, the airline requires her to submit a certificate mentioning the due date and travel requirements from a doctor. If a pregnant woman has to travel within 2 weeks of the due date, a qualified medical professional must accompany her on the flight.
| Blue Islands UK Contact | |
|---|---|
| Blue Islands Reservations Desk Phone | 01234 589 200 |
| Blue Islands Sales Consultant | 01234 589 200 |
Group Booking Email: grouptravel@blueislands.com
Email: customercare@blueislands.com
Head Office
Blue Islands Hangar
Le Bourg
Forest
Guernsey
GY8 0AN
Blue Islands Flight Cancellations
In cases where Blue Islands cancels your flight, you will be rebooked on another flight or you can claim a refund. You may also be eligible for cancellation if your flight gets cancelled, depending on when you were informed about the cancellation. When you cancel your flight, you will be refunded as per your fare provisions. With a refundable fare, you are entitled to a refund with deductions of service charges and cancellation fees. If you have a non-refundable fare and cancel your Blue Islands reservation, you can claim credit for the non-refundable ticket amount for future travel with the airline, subject to the deduction of administration fees. However, you have to inform the Blue Islands Contact Centre at least 24 hours before scheduled departure to avail of this option.
Blue Islands Refund Policy
Blue Islands offers passengers the option of a refund on the unused portion of the ticket when flights get cancelled because of extraordinary circumstances. In case you cancel your flight, you can claim a refund in accordance with your fare rules. Blue Islands has the right to refuse refund requests when you apply for a refund after the expiry of the ticket’s validity. You will also be refunded in the same currency and payment mode as the original booking. If you have booked your ticket via the Blue Islands website or the Reservations Desk, you can apply for a refund by contacting Blue Islands Customer Care at the email address customercare@blueislands.com or send a mail by post to Blue Islands Customer Care, Jersey Airport, St Peter, Jersey JE3 7BP. You are required to provide details including your contact number, date and details of your claim, flight number, and booking reference number in writing, along with supporting documents, to apply for a refund. For tickets purchased via travel agents, you should contact them for refunds.
Blue Islands Flight Change Policy
The Blue Plus fare offers more flexibility than the Blue Sky fare when it comes to flight changes. If you have a Blue Plus ticket, you will not be charged for flight changes; only you have to pay the fare difference. With a Blue Sky fare, the airline levies a charge of £25 per one-way per person fee for flight changes; the fare difference is also chargeable to the passenger. To change your flight, go to the “Manage My Booking” platform and enter details including your “Booking Reference Number” and “Last Name”. Once you sign in to your account, click the “Change Flight” link of the relevant flight and choose your new flight schedule. Pay the fare difference and any applicable change fees, after which you will receive a confirmation email mentioning your new flight details.
Blue Islands Manage My Booking
Go to the “Manage My Bookings” link on the airline web portal to start managing your booking online. Provide the required info (Booking Reference Number and Surname) and tap the “OK” tab. The system then gets directed to the booking page, where you can perform various tasks. Use the portal to add or remove checked baggage, change the date of your flight, and reserve your seat. Additionally, this feature allows you to update your booking with a range of travel extras, such as travel insurance, lounge access, and car hire. Through this portal, you can also check the fare breakdown and other charges or cancel your reservation. Access the portal to even update your contact information for the airline to call you in cases of emergencies or other extraordinary situations.
Blue Islands Check-In Information
When flying with Blue Islands, you can check in online or at the airport. You can avail the web check-in service between 48 hours and 3 hours before flight departure. If you are checking in online, go to the Online Check-In link as your first step and then enter your booking details – “Booking Reference Number” and “Last Name”. After going through the online check-in process, print your boarding pass and carry it to the airport. To check in at the airport counter, you have to arrive at the airport early. The Blue Islands airport check-in counter opens 90 minutes before scheduled departure and closes 30 to 45 minutes before departure time. Ensure to also carry all your travel documents to show to the airport authorities for hassle-free travel.
Blue Islands Baggage Allowance
Blue Islands determines your baggage allowance based on your fare type. All flyers can enjoy free cabin and checked baggage allowance on Blue Islands flights. As far as cabin baggage goes, all passengers can bring 1 cabin baggage and 1 personal item; the combined weight of both items must not exceed 10 kg. Among personal items, a laptop bag or a handbag is permissible. The maximum dimensions of each item of cabin baggage are 55 cm * 36 cm * 20 cm. As a Blue Fly passenger, your free checked baggage allowance includes 1 bag up to 23 kg. Blue Plus passengers can carry up to 2 pieces of free checked baggage, with each bag not weighing more than 23 kg.
Important Links
Blue Islands Manage My Booking
Disclaimer
Connectdesk.co.uk provides Blue Islands-related details but the Top-listed Helpline is our help & sales team. Connectdesk.co.uk is not an airline or travel agent. We help customers to make new bookings or edit bookings. We levy a service fee after getting customer approval.