About Eurowings
Eurowings (EW), a German low-cost air carrier, has its headquarters at Dusseldorf and is traced to North Rhine-Westphalia in Germany. Eurowings is one of the Lufthansa Group’s wholly-owned subsidiaries. This premier airline was formed out of a merger between the airlines Nürnberger Flugdienst (NFD) and Reise- und Industrieflug (RFG) on 1st February 1993; both are commuter airlines having their bases in Dortmund and Nürnberg respectively. However, Eurowings started operations from 1st January 1994 onwards. Eurowings operates domestic routes, European destinations, and long-haul flights.
The bases of Eurowings are traceable to many airports spanning Pristina, Austria, Germany, and Palma de Mallorca. Loyal customers of Eurowings can enjoy the benefits of the airline’s frequent flyer programs, Boomerang Club and Miles & More.
| Eurowings Information | |
|---|---|
| Full Name | Eurowings GmbH |
| Founded | 1 February 1990 |
| Commenced Operations | 1 January 1994 |
| IATA Code | EW |
| ICAO Code | EWG |
| Parent company | Lufthansa Group |
| Destinations | 152 |
| Fleet size | 90 |
| Headquarters | Düsseldorf, North Rhine-Westphalia, Germany |
| Hub | Berlin | Cologne/Bonn | Dortmund | Düsseldorf | Hamburg | Palma de Mallorca | Prague | Pristina | Salzburg | Stockholm–Arlanda | Stuttgart | Vienna |
| Website | eurowings.com |
Eurowings Flights
Eurowings is a German-based air carrier having its headquarters traced to Düsseldorf. Operating as a wholly-owned subsidiary of the Lufthansa Group, Eurowings provides flight operations on domestic and European routes (with the inclusion of the United Kingdom).
Eurowings has a resourceful website providing a host of online services. Passengers can check in to their Eurowings flights as early as 3 hours before scheduled flight departure. Moreover, the “Manage Booking” option offers travellers the option of viewing their bookings, cancelling flights, changing flights, and seat reservations.
As far as long-haul flights go, Eurowings has 3 travel classes: Economy Class, Premium Economy Class, and Business Class.
Business Class
Business Class passengers can enjoy the convenience of fast-track boarding, priority check-in, and quick security check. More so, they have access to lounge service whereby they can relax as they wait for their flight. Unlimited entertainment and delectable meals are also on offer for them. Book business-class flights from London to Berlin at www.eurowings.com.
Premium Economy Class
Premium Economy Class travellers have wide seats with extra legroom space. Priority check-in and priority boarding are other services they can avail. Furthermore, they have a host of inflight entertainment options and appetizing meals to keep them comforted during the flight.
Economy Class
Among Economy Class fares, Eurowings offers the choice of Economy Basic, Economy Flex, Economy Light, and Economy Basic Plus. Economy Class travellers are served delicious meals and they have a range of inflight entertainment channels to choose from—book flights to Berlin from the UK.
Eurowings UK Contact Details
The Eurowings Call Centre is +49 (0)221 599 882 22. Make your flight reservations to and from the United Kingdom via the Eurowings Contact Center. Eurowings offers a variety of fare choices: BASIC fare (budget fare), SMART fare (standard fare), and BIZclass fare (premium fare). Opt for the Basic fare if you are on a budget; you can add additional services such as catering and baggage to your booking with this fare. The SMART fare is a low-cost standard fare that comes with the benefits of priority boarding, free seat reservation, and airport check-in at no cost. The BIZZClass fare offers superlative customer service, catering services, priority check-in, an empty adjacent seat, and priority boarding. Speak to the Eurowings team to upgrade to the SMART fare for greater comfort.
Even to know the status of your flight, you can contact the Eurowings customer service executives. They can tell you whether your flight is on time, delayed, or cancelled.
Get in touch with the airline team to know how you receive miles. You can earn miles for only services that you have used. Note that you do not earn miles for Eurowings flights that you’ve booked for your family, friends, or other persons. Also, not all Eurowings bookings can win you miles; some booking classes do not permit miles to be accrued. The Eurowings client relations team can provide you with information about the booking classes that allow for miles to be collected.
The Eurowings team is also available to help you with redeeming your Eurowings Boomerang Club miles. You can redeem your Boomerang Club miles by booking any available award flight in BASIC, SMART, or BizClass cabin. Start by accessing the Eurowings website and clicking on the ‘Book Award Flight’ under the ‘Book’ menu. The next step is to log in with your Boomerang Club details to select and book flights. Eurowings allows you to book award flights 2 days before your preferred departure date, depending on availability. You have the option of transferring your award flight to somebody else or adding bookings for your acquaintances. Boomerang Club Miles are redeemable only for Eurowings award flights.
The airline officials can also help guide you on how to book flights at Eurowings via your mobile phone. With Eurowings’ mobile services, you can book flights with an Internet-driven mobile phone, or Eurowings app, on iPhones and Android platforms. On mobile interfaces, simply click on “Book Flights” and follow by choosing your departure and destination airports. Travel dates and names of passengers are among other details that you have to enter. The system displays the list of all available flights. Select among the given fares: BASIC, SMART, AND BizClass. Complete the booking process by following the step-by-step guidelines. If you travel regularly by Eurowings, you should consider opening an account. Through registration, you can book tickets faster and avail a host of other benefits.
Even to know the status of your flight, you can contact the Eurowings customer service executives. They can tell you whether your flight is on time, delayed, or cancelled.
| Eurowings Contact | |
|---|---|
| Eurowings UK Reservation Phone | +44 330 365 1918 |
| Eurowings London Helpline | 0330 365 1918 |
| Eurowings Phone | +49 (0)221 599 882 22 |
Head Office address:
Germanwings-Str. 1
51147
Cologne
Germany
Eurowings Seat Selection
When flying with Eurowings, you can select your flight seat. Take your pick among extra legroom seats, standard seats, centre seats, aisle seats, and window seats. Preferred seat selection is free for SMART and BIZclass ticketholders while BASIC passengers have to pay to choose their seats onboard. SMART fares levy a cost for choosing extra legroom seats or empty middle seats. With a seat upgrade, you can enjoy extra seating space at a nominal cost without upgrading to a higher class; you can have an empty middle seat and more legroom by availing this option. You can reserve your seat online via the My Trips portal, where you have to log in with your Booking Code and Surname. Once you sign in, find your booking, and book your preferred seat as per the applicable charges.
Eurowings Check-In Information
Eurowings offers passengers the choice to check-in online or at the airport. If you are checking in online via the website or mobile app, you have to do so via the Eurowings web check-in portal between 72 hours and 3 hours before departure time. When checking in online, you have to provide your reservation details and receive your boarding pass on your device. You will need a print copy of your boarding pass or a mobile pass to display to the airport authorities. Eurowings advises travellers to check in online if they are travelling only with hand baggage for they can then save time at the airport. Passengers in the SMART fare and BIZZclass fare category can check in at the airport for no charge whereas BASIC fares can avail of this service at a cost.
Eurowings Manage My Booking
Access the Eurowings Manage Booking portal to manage your booking online with a few clicks. The portal allows passengers to log in with their Username and Password, or Booking Code and Last Name. If your travel plans change and you want to modify your reservation, you can use the portal to do so. Even if you want to add hand baggage, special baggage, or checked baggage to your booking after making your reservation, you should access the portal. The portal is also equipped to handle seat reservation requests if you do not book your seat at the time of booking. Cancelling your flight and applying for a refund are among other tasks for which you can use the portal.
Eurowings Flight Cancellation Policy
Technical problems, natural disasters, and other extenuating circumstances could result in Eurowings cancelling your flight. During such times, Eurowings will offer to take you to your destination via alternative means of transportation or reimburse your ticket cost. If you have not been informed of the cancelled flight at least 2 weeks before flight departure, Eurowings will also provide compensation for the inconvenience caused to you. On the other hand, there may be times when you want to cancel your Eurowings flight. If your travel plans are likely to change, consider adding Flex Premium to your SMART fare or BIZclass fare booking. You can then cancel your reservation up to 40 minutes before scheduled departure at no cost. You have four ways of cancelling your Eurowings booking: airline website, mobile app, Call Center, or airport counters.
Eurowings Flight Change Policy
Due to a change in travel plans, you may not be able to take your Eurowings booked flight. Eurowings allows passengers to change their flight date until the online check-in service closes before flight departure. You can modify your Eurowings reservation via the Contact Center, website, or mobile app. Opt for the Flex Light option for unlimited rebooking of your flight up to 40 minutes before scheduled departure at no cost. If you update your SMART fare or BIZclass fare booking with the Flex Premium option, you can change your flight up to the time when the web check-in service closes before departure time free of cost. Eurowings levies fees for other bookings for flight changes. You can modify your Eurowings reservation online via the My Trips portal. Sign in to your account, find your booking, change your flight details, and pay the fare difference and flight change fees to confirm your new flight.
Eurowings Refund Policy
Flyers can claim a refund from Eurowings in case they have been denied boarding or their flight gets cancelled. You can submit your refund request via the My Trips portal or by filling out the online Refund form. If you are using the portal to claim your refund, you have to first sign in to your account, at which point the system will display the available options. Passengers who have approached a travel agent are advised to contact them to claim a refund. If you cannot contact the travel agent, talk to the Eurowings team for further processing. Eurowings makes all efforts to process refund requests as soon as possible.
Eurowings Baggage Allowance
Eurowings determines your hand baggage allowance and checked baggage allowance based on your fare category. BASIC fare ticketholders can bring 1 small cabin bag at no cost and they have to pay to carry 1 large cabin bag. SMART fares include 1 small cabin bag and 1 large cabin bag up to 8 kg. BIZclass passengers are entitled to 1 small cabin bag and 2 items of hand baggage up to 8 kg each. Among small cabin bag items, you can bring a laptop, a purse, or a small backpack. The maximum dimensions of each item of hand baggage and checked baggage are 40 cm * 30 cm * 25 cm and 55 cm * 40 cm * 23 cm respectively.
As far as checked baggage on Eurowings flights is concerned, the SMART fare includes 1 item of 23 kg and the BIZclass fare includes 2 items of 32 kg each.
Important Links
Disclaimer
Connectdesk.co.uk provides Eurowings-related details but the Top-listed Helpline is our help & sales team. Connectdesk.co.uk is not an airline or travel agent. We help customers to make new bookings or edit bookings. We levy a service fee after getting customer approval.