About ITA Airways
After the Italian Government approved the reorganization of Alitalia to Italia Trasporto Aereo (ITA) on 10th October 2020, ITA Airways was founded on 11th November 2020. Following the closure of operations of Alitalia on 14th October 2021, ITA Airways became the state-owned carrier of Italy. However, ITA Airways started operations on 15th October 2021. The Ministry of Economics and Finance under the Government of Italy is the sole owner of this newly-formed airline.
The airline operations of ITA Airways cover domestic routes, European destinations, and some international ones. ITA Airways became a member of the SkyTeam Alliance on 29th October 2021. The frequent flyer loyalty program of ITA Airways is Volare.
| ITA Airways Information | |
|---|---|
| Full Name | Italia Trasporto Aereo S.p.A. |
| Founded | 11 November 2020 |
| Commenced operations | 15 October 2021 |
| IATA Code | AZ |
| ICAO Code | ITY |
| Alliance | SkyTeam |
| Destinations | 55 |
| Fleet size | 83 |
| Headquarters | Rome, Lazio, Italy |
| Website | www.ita-airways.com |
ITA Airways UK Contact Details
To reach out to the ITA Airways support desk, you should dial the +44 1904 211300 Helpline. The airline staff is available from 0800 hours to 2200 hours from Monday to Friday and 0800 hours to 21 hours on Saturdays and Sundays.
You can talk to the airline team to learn about its “Unaccompanied Minors” service. The airline provides this service to passengers between the ages of 5 and 14 years for domestic destinations and travellers between the range of 5 and 15 years for international destinations. This service is available for children who are travelling without an accompanying adult or for youngsters whose guardians are flying via a different cabin. To book this service, you should contact the airline helpdesk staff. The airline executives will require details of the person who will accompany the minor to the departure airport and the person who will pick up the child at the arrival airport. Note that the individual who accompanies the minor to the airport has to stay at the airport until the flight departs. Also, the person accompanying the child to the airport has to produce an identity document at the airport check-in counter.
In addition, if you’re travelling with your infant, you can reach out to the ITA Airways team to learn about its services for the little ones. The airline offers bassinet seats for newborns on all international flights. Additionally, you can request a special meal for your baby when making your flight bookings. For children up to 2 years, the airline provides baby meals, which include fruits, vegetables, lean meat, and dessert dishes. In the case of children from 2 years to 12 years, the airline offers complete meals; sandwiches, hamburgers, and packaged foods are part of such meals.
Even if you’re travelling with your infant who is under 2 years old, you can book an Infant fare for them. The Infant fare applies if your baby will be seated on your lap or in a certified car safety seat throughout the flight. To reserve a separate seat for your newborn, you can book a Child Fare for them.
Additionally, if you’re travelling within Europe and want to know the travel documents you need to travel, you can talk to the airline representatives. Visa, passport, and identification cards are among the requisite documents to carry for travel within Europe.
The ITA Airways team accepts your requests for special meals, too. Only you should book your special meal 24 hours before departure time via the airline Customer Center. The airline serves special meals under three categories: Religious meals, medical-dietary meals, and children’s meals.
| ITA Airways UK Contact | |
|---|---|
| ITA Airways UK Contact Centre | +44 1904 211300 |
| ITA Airways London Phone Help | +44 1904 211300 |
| ITA Airways WhatsApp | +390238595049 |
Email: bookingschangesrefunds@ita-airways.com, specialassistance@ita-airways.com, travelinformation@ita-airways.com, complaints@ita-airways.com
Important Links
ITA Airways Flight Cancellation
| ITA Airways UK Office hours | |
|---|---|
| Monday | 08:00 – 22:00 |
| Tuesday | 08:00 – 22:00 |
| Wednesday | 08:00 – 22:00 |
| Thursday | 08:00 – 22:00 |
| Friday | 08:00 – 22:00 |
| Saturday | 08:00 – 21:00 |
| Sunday | 08:00 – 21:00 |
FAQs
Q. How do I get in touch with ITA Airways Airlines?
A. you can get in touch with the ITA Airways sales team, on the helpline at +44 1904 211300.
Q. Does ITA Airways have WhatsApp?
A. Yes! ITA Airways does have WhatsApp, +390238595049
Disclaimer
Connectdesk.co.uk provides ITA Airways-related details but the Popup-listed Helpline is our help & sales team. Connectdesk.co.uk is not an airline or travel agent. We help customers to make new bookings or edit bookings. We levy a service fee after getting customer approval.