Japan Airlines UK Contact Information

Airlines

About Japan Airlines

Japan Airlines (JAL) is recognized for being the national airline of Japan and has its headquarters traced to Shinagawa in Tokyo. Also, the main hubs of this premier international airline are located in Tokyo, including Haneda Airport and Narita International Airport. Also, its secondary hubs are based in Osaka at Itami Airport and Kansai International Airport. The network of Japan Airlines encompasses 39 international routes and 60 domestic destinations. After being established in the year 1951, JAL was proclaimed as Japan’s flag air carrier in the year 1953. Also, the year 1987 marks the privatization of JAL. The merger between JAL and Japan Air System took place in the year 2002.

Japan Airlines UK Contact Details

To get in touch with the Reservations & Information desk of Japan Airlines in the United Kingdom, you have to dial 0344-8-569-777 (Japanese language) and 0344-8-569-778 (English language). You can talk to the airport staff if you require assistance when flying with JAL with babies. Note that the airline extends help to passengers travelling with infants who are in the age range of 8 days to 3 years. Also, if you’re travelling with newborns, the airline displays the child icon on your seats on the seat selection screen. By doing so, other passengers become aware that the given seat is booked for a child. Also, if you have a reserved seat on a JAL flight, you can borrow child seats to keep your child comfortable on board. However, you have to notify the Special Assistance Desk for Traveling with Children at least 3 days before scheduled departure to reserve a child seat. Moreover, you can also bring along your own child seat that conforms to JAL’s specifications.

To know more about JAL’s seat selection service, you can even reach out to the airline team. The airline offers this service to only individual passengers. More so, you can select seats up to 20 minutes before departure time. You can select your seats at the time of booking or via the “Manage my Booking” option on the JAL official website. You have to refer to the seat map to choose your JAL flight seats. An important point to note is that if you do not select your seats after passing the security checkpoint, the airline authorities will allocate a seat to you.

Even if you want information about JAL’s services for elderly passengers, you can contact the airline client relations desk. JAL offers a range of services for elderly people who are under 5 years old. The airline provides wheelchairs and assistance at the departure gate to aged persons. Only you must inform the Special Assistance desk for Elderly customers of the airline at least 3 hours before flight departure so that they can make the necessary preparations to keep them comforted on board. Moreover, the airline allows persons who are accompanying senior passengers to come up to the departure gate with them. In addition, a JAL staff member escorts elderly passengers to the arrival lobby of the airport after landing.

If you’re travelling with your pet, you can reach out to the JAL team too. Keep in mind that the airline allows only dogs and cats who are at least 8 weeks of age to travel. Additionally, the pets have to be in good health when travelling via JAL flights.

Japan Airlines UK Contact
Japan Airlines Reservation Phone (Japanese) +44-20-7660-0349
JAL Airlines Help Center 0344-8-569-778
JAL Airlines Helpline +44-20-7660-0348
JAL Airlines Sales Consultant (Japanese)  0344-8-569-777

Japan Airlines UK Office

Address: 4th Floor, 21 Mansell Street, London E1 8AA, U.K.

Important Links

Japan Airlines Manage My Booking

Japan Airlines Flight Cancellation

Japan Airlines Refund

Japan Airlines Flight Change

Japan Airlines Official Website

Japan Airlines Opening Times
Monday 10:00 – 15:30
Tuesday 10:00 – 15:30
Wednesday 10:00 – 15:30
Thursday 10:00 – 15:30
Friday 10:00 – 15:30
Saturday 10:00 – 15:30
Sunday 10:00 – 15:30

Disclaimer
Connectdesk.co.uk provides Japan Airlines-related details but the Popup-listed Helpline is our help & sales team. Connectdesk.co.uk is not an airline or travel agent. We help customers to make new bookings or edit bookings. We levy a service fee after getting customer approval.

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