There may be extenuating circumstances rendering Japan Airlines unable to operate flights as per the given schedule in some cases. Passengers will then have the option of availing alternative travel methods as organized by Japan Airlines to reach their destination, during such times. If the Carrier cannot arrange other means of transport or the traveller does not accept the change in travel plans, they are entitled to a refund as per the airline policies.
Japan Airlines allows travellers to cancel their reservations when they are not able to travel because of personal or other issues. Flyers are refunded after deducting the applicable cancellation fees as per their fare provisions when they cancel their flight.
You can cancel your Japan Airlines reservation and apply for a refund via the “Manage Booking” portal if you purchased via the website. All you have to do is log in to your account, retrieve your booking, and tap the corresponding “Cancel” option. The system will then display the refund amount and you should click on the “Confirm” link. You will then receive a confirmation email with all the flight cancellation and refund details. If you cannot cancel your flight online, you are advised to contact the Japan Airlines Contact Center.
Important Links
Japan Airlines Flight Cancellation
Japan Airlines Manage My Booking
Japan Airlines Official Website
Disclaimer
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