About SriLankan Airlines
SriLankan Airlines (UL) is the national carrier of Sri Lanka and has been holding membership of the Oneworld airline alliance since 1st May 2014. Also, the date 10th December 1979 marks its establishment as Air Lanka after Air Ceylon (the erstwhile Sri Lankan flag airline) suspended operations. After Air Lanka was partially acquired by Emirates in the year 1998, it was rebranded and came to be known by its current name – SriLankan Airlines. The Sri Lankan government acquired all the airline shares from Emirates in the year 2008. The network of SriLankan Airlines spans more than 125 destinations and over 60 countries. More so, the SriLankan Airlines headquarters and hub are based at Bandaranaike International Airport, which is close to Colombo. FLySmiLes is the frequent flyer loyalty program of SriLankan Airlines for its loyal fliers.
Sri Lankan UK Contact Details
The SriLankan Airlines Reservations & Ticketing UK office is reachable by dialing +443308080800. The airline staff is equipped to answer all your flight-related queries.
Talk to the airline staff for information on the flight check-in timings. The airline allows passengers to check in online between 48 hours and 2 hours before flight departure. The online check-in process entails reserving your preferred seat and printing your boarding pass at home. Also, if you have only held baggage, you can proceed directly to the boarding gate up to 45 minutes before the scheduled departure when you arrive at the airport after checking in online. In case you have checked baggage, you have to report to the Online Check-in Counter or Baggage Drop-Off centre at the airport with your e-boarding pass at least 90 minutes before departure time after you check-in online.
Even if you require wheelchair assistance, you can speak to the airline representatives for help. The airline recommends booking its wheelchair assistance services at the time of booking so that they can make the mandatory arrangements. SriLankan Airlines provides wheelchairs for passengers between the ages of 75 and 85 years. If you’re above or below the given age limit, you have to submit the requisite medical forms to avail of its wheelchair services. The airline offers wheelchair assistance up to the ramp and steps. In cases where wheelchair assistance is required up to the cabin, you should submit the Medical Information Form, which is downloadable on the link https://www.srilankan.com/en_uk/plan-and-book/medical-information-form. In addition, you must provide your passport details to the airline’s Global Call Center or ticket offices when booking this service.
You can also get in touch with the airline executives if you want to book a bassinet seat when you’re traveling with your infant. You have to book your bassinet seat at the time of booking. Bassinets are provided to newborns that weigh up to 16 kg and fit into the bassinet. Moreover, you have to secure your baby in a certified car seat onboard.
You can even speak to the airline team to know about its Unaccompanied Minors service. When you book this service for your child who is travelling alone on SriLankan Airlines flights, you can be assured that he/she will be well taken care of by the airline crew members. Besides serving food and refreshments, the airline has a host of inflight entertainment options on board for the youngsters to keep them occupied. Additionally, at the arrival airport, the airline personnel escorts your child through customs, baggage claim, and immigration and until they hand them over to the authorized person. However, to avoid any hassles, you must ensure your child is carrying all the legal travel documents such as visa, passport, and health certificate, among other requisite travel documents, when they’re flying alone on flights.
| SriLankan Airlines UK Contact | |
|---|---|
| SriLankan Airlines UK Helpline | +442085382000 |
| SriLankan Airlines Special Assistance | +443 3080 80800 |
| SriLankan Airlines Refund and Cancel Telephone | +442085382005 |
Important Links
SriLankan Airlines Manage My Booking
SriLankan Airlines online check in
SriLankan Airlines Official Website
SriLankan Airlines London Town Office
Address: Second Floor, The Power House, Linkfield Road, Isleworth TW7 6QG.
Email Id: reservations@srilankan.com
Sri Lankan Airlines Cargo Office
SriLankan Airlines Ltd, C/o Global Airline Services (Holland) Limited,
Dnata South Point – First Floor, Bedfont Road, Stanwell, Middlesex,
TW19 7LE United Kingdom.
Helpline: +441784425666
Fax : +441784425667
Email : srilankan@globalairline.co.uk
SriLankan Airlines FlySmiLes Office
Helpline: +443308080800
Email : flysmiles@srilankan.com
| SriLankan Airlines Opening Times | |
|---|---|
| Monday | 00:00 to 23:59 |
| Tuesday | 00:00 to 23:59 |
| Wednesday | 00:00 to 23:59 |
| Thursday | 00:00 to 23:59 |
| Friday | 00:00 to 23:59 |
| Saturday | 00:00 to 23:59 |
| Sunday | 00:00 to 23:59 |
Disclaimer
Connectdesk.co.uk provides SriLankan Airlines-related details but the Popup-listed Helpline is our help & sales team. Connectdesk.co.uk is not any airline or travel agent. We help customers to make new bookings or edit bookings. We levy a service fee after getting customer approval.