About Swiss International Air Lines
Swiss International Air Lines (SWISS) is the national carrier of Switzerland and part of the Lufthansa Group. SWISS is also the largest airline in Switzerland and a member of the Star Alliance. The SWISS headquarters are traced to EuroAirport Basel Mulhouse Freiburg, which is next to Basel in Switzerland. Moreover, the SWISS hub is based at Zurich Airport and Geneva is one of its focus cities. The operations of SWISS cover destinations in Asia, Africa, South America, and North America. SWISS was founded after Swissair, which was the previous national airline of Switzerland, went bankrupt. The new carrier was started around Crossair, which was Swissair’s regional brand. Later, the airline was rebranded to Swiss International Airlines, which commenced operations on 31st March 2021. Miles & More is the frequent flyer program for its loyal customers.
Swiss International Air Lines UK Contact Details
The Swiss International Air Lines Service Center is available by dialing +44 345 601 0956 (Phone) and +44 20 73 65 24 73 (Fax). You can talk to the SWISS team to know about the online check-in timings and other flight-linked details.
SWISS allows passengers to start checking in online 23 hours before departure. As part of the SWISS online check-in process, you have to start by logging in to swiss.com with your name and SWISS reservation number or online profile or e-ticket number. Follow by selecting the “online check-in option” under the booking tab. The next step entails selecting your seat. You have to proceed by entering your passport details, as per your destination. Subsequently, you will receive your boarding pass on your smartphone or you can take a printout. You can also print a paper copy of your boarding pass, although you need a PDF reader for the same. If you check-in online and have checked baggage, you have to go to the “baggage” drop-off counters at the airport. For SWISS online check-in support, you can call +41 848 555 100 between Monday to Friday from 0930 hours to 1830 hours.
Even to know about the SWISS refund policy, you can reach out to the airline team. Note that in cases of flight cancellations, passengers can claim a full refund for any unused services. On the other hand, refunds are subject to the airline rules in cases of partly used tickets, voluntary cancellations, health issues, and travel restrictions. The airline informs travelers about refund conditions at the time of ticket booking. As far as non-refundable fares go, the airline refunds only airport taxes.
Also, when applying to SWISS for refunds, you should note that the airline credits the refund via the original mode of payment. In addition, passengers are entitled to a full refund without penalty if they cancel their SWISS ticket within 24 hours of making reservations and their reservations are made no later than 7 days from scheduled departure.
If you also want to know about the SWISS policy for traveling with pets, you can get in touch with the airline executives. The SWISS rules when traveling with pets vary as per your destination. SWISS permits each passenger to bring a maximum of 2 pets (dogs or cats) on flights in certified transport containers.
While one animal travels in the hold, the other pet travels in the cabin. More so, you can opt for carrying both pets in the hold. Remember that SWISS allows dogs and cats to travel when they are 12 years or above. You must even know that you can carry your pet dog or cat who is less than 8 kg in the cabin. Conversely, if your pet dog or cat weighs more than 8 kg, they have to travel in the hold.
| Swiss Airlines UK Contact | |
|---|---|
| Swiss International Air Lines UK Reservations Desk Phone | +44 345 601 09 56 |
| Swiss Airlines Phone Helpline (Switzerland and worldwide) | +41 43 547 9919 |
| Swiss International Air Lines Fax Contact Centre | +44 20 73 65 24 73 |
Important Links
Swiss International Airlines Manage My Booking
Swiss International Airlines online check in
Swiss International Air Lines Official Website
Swiss Air Lines Excess baggage, special baggage and animals
Disclaimer
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